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Risk Management

The safety of our patients is always the top priority.

High patient safety results from a constructive culture of safety and improvement, combined with a systematic risk management. Errors mostly occur due to systemic weaknesses. We apply a range of instruments for the detection, recording, analysis and remedying of weaknesses, which allow us to guarantee and improve the safety of the processes.

ERROR AND IMPROVEMENT MANAGEMENT

Since 2003 we have been operating an error and improvement system which is completely integrated into our Intranet.

Critical incidents, organisational errors and detected hazards are recorded and categorised. The causes are analysed and form the basis for the definition and initiation of corrective and preventive measures.

Our error management system was presented in a poster at the 2010 health symposium in St. Gallen.

Poster of Patient Safety Through Positive Error Culture in Nursing, © RBK 2010

COMPLICATION MANAGEMENT

Through the systematic, centralised recording and analysis of complications, we obtain findings that allow us to optimise the treatment and care of the patients and further increase patient safety. Via an Intranet portal that we have created we log and follow:

  • Patient falls
  • Pressure ulcers
  • Other medical complications
Rheinburg-Klinik AG, CH-9428 Walzenhausen, Telefon +41 071 886 11 11, info@rheinburg.ch